2024 Awards

Partnership Awards

Partner of the Year

Achievement in Excellent Customer and Employee Culture - Customers want to do business with good companies. The satisfaction of your employees in service to the satisfaction of the customer above all else, can sometimes create difficult decisions, but you know the right thing to do. Applicants/submissions must demonstrate multi-faceted excellence including philanthropy, customer-first behavior, and great employee culture, with results.

Best Kept Secret Award

You have a great solution or service with good customer success, but not enough people know about it - or - they don't associate it with your brand. Explain your success and why it could be a game changer.

The Retailer’s Favourite

You are always there, in good times and bad, AND no drama, no friction. Your clients consistently reach out to you, even for things outside your expertise. Apply here and explain why your customers say they wish all their partners were like you.

Supply Chain Innovation

Innovation in Fulfillment/Supply Chain

Multiple channels and types of merchandise distribution, either for a store or an individual consumer is a complex process, where accuracy is key. With the retailer needing to provide fast and convenient service in new ways, describe the advances in your solution to address delivery, pick-up, packaging, storage, order fulfilment, and handling cancellations and returns. The location, availability, and status of merchandise influences many retail areas and determine when and where you can finally satisfy the consumer with their desired product. Describe your optimization of the flow of goods from various manufacturing warehouses to the destination and advances in inventory management and availability.

Sustainability

Best Sustainability Initiative

Sustainability is a powerful value proposition to increasingly conscious business leaders and consumers. The retail industry must combine operational excellence with social and environmental responsibility, transparently demonstrating their environmental impact and support of the broader community. Describe the initiative that demonstrates your values with a detailed impact for your company, and the benefits for the retailers that work with you.